Friday, January 21, 2011
If you received the email below from us recently, this was not a phishing attempt. This was an official email from Trapster sent from our emailing service.
We believe it’s best to be cautious. So, if you’ve registered your account with Trapster, it is best to play it safe and change your password. And if you use the same password for other services, such as email and facebook, you should change those too.
We want to just say that we are very sorry this hacking incident has happened, and want you to know we are here to help you with changing your password. We’re grateful for our huge and loyal community and we are embarrassed that this incident has affected your trust in us. We have already rewritten the software code to help prevent this type of attack from happening again, and continue to implement additional security measures to further protect your data.
Here are the FAQs again, just in case you need them.